Colorado Testimonial - IMOTO Blog


Colorado Testimonial

Posted by Hannah Walker on April 17, 2015
IMOTO is very lucky to have Mo Gretter on the team in Denver. He is driven, talented, and makes an incredible impression on our Colorado clients. Thanks for doing such a great job, Mo! 
Below is a testimonial from one of our newest clients in Denver, Reisa Miler, whom Mo has already won over: 
I met with one of your photographers yesterday and wanted to take a moment to share my experience with you. In every real estate transaction I have found that the customer experience is exponentially better when there are a team of people who are dedicated to work together to reach a common goal. I am new to Colorado and am having to build my team from scratch - lenders, title reps, builder reps, handy men, and of course, a photographer. 
I met Mo while he was shooting a listing I was showing and was pleasantly surprised with how personable he was. My intention was to stay out of his way while he was working but when I mentioned I was new to the city he was happy to spend a few minutes to tell me about the services IMOTO offers and what makes this company stand out. After looking at a few photos on your website I scheduled an appointment to meet with Mo at one of my new listings. 
He was there on time (in fact he was there early), was very professional while interacting with my client and myself throughout the shoot, and took the time to let me know which shots he was planning on taking. At the end we looked through the photos and he asked if there was anything else I wanted photographed. He took his time from start to finish, at no point did I feel like he was rushing through the process.
After I received the photos and the link to the virtual tour there was one photo that I didn't like - it was one that I had specifically requested he take even after he explained why he didn't recommend taking the shot. Instead of telling me "no" and moving on to the next customer Mo said he would see what he could do about adjusting the virtual tour even though he had originally advised against the photo. Within an hour the photo was removed. 
I had an excellent photographer in Vegas and had very high expectations from the beginning in regard to quality and service. My experience with Mo was top notch and to make things better the photos turned out beautifully. I am happy to say that I have found my Denver photographer. 
Mo is doing an exceptional job representing your company - I look forward to working with him again soon.
Reisa Miller
Broker-Associate, Realtor
Highgarden Real Estate
Direct: 720-456-8870